Returns & Exchanges
At SYNC Performance, we stand by the quality of our technical gear and offer a 30-day return window for all unused items in their original packaging. Whether you need a different size for your race suit or a refund on accessories, we make the process fast and efficient.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Ship the Gear
Securely pack your items and drop off the package at any authorized carrier location provided in your return instructions.
- 4.Receive Your Refund
After our warehouse team inspects the returned gear, your refund or exchange will be processed within 5 to 7 business days.